Course Overview

Get to grips with the duties of the personnel department and learn about the method of recruiting and receiving application forms; the legal responsibilities as an interviewer and contracts of employment.

Aims and Objectives

• To learn the basics of personnel.
• Learn an introduction to personnel principles.
• The flexibility and value of self-study course designed to enable you to work at your own pace.
• A personalised workbook to use as a reference guide on completion of the course.
• The opportunity to gain the widely recognised Pitman Training Certificate.

Target Audiences

Those who wish to gain introduction to the work of the personnel department.

Prerequisites

Experience of using Windows, Word, Excel and Access to proficient level. Some experience of using Mail Merge.

Course Content

Lesson 1: The importance of the Personnel Department; company case studies; methods of recruitment; methods of applying for jobs; reviewing application forms.

Lesson 2: Legal responsibilities as an interviewer; preparing for interviews; setting up an interviewee database; questioning techniques.

Lesson 3: Preparing for a new employee; inducting a new employee; understanding the need for training; what to include in a training session.

Lesson 4: Contracts of employment; personnel records; terms and conditions of employment; disciplinary action; procedures for dealing with leavers.